As a member of the IT team, the Infrastructure Manager provides leadership and technology vision in the support, development, and implementation of information technology. The Infrastructure Manager is responsible for managing, administering, monitoring, and supporting the infrastructure related components and environments utilized by Rumpke. They work directly with the IT Help Desk, supporting technology and applications provided to the business. The Infrastructure Manager position requires strong knowledge and hands on experience with network administration, data center operations, Office 365, Microsoft systems, and cloud infrastructure.

Responsibilities of Position:

• Lead and directs performance of the infrastructure team
• Reviews, evaluates, and develops recommendations for enhancements and support of IT infrastructure and applications
• Document, plan, design, implement, support, and maintain all aspect of the enterprise infrastructure including servers, storage, network, and telecommunication components
• Establishes and implements policies, standards, and guidelines for the IT department
• Development and standardization of infrastructure services and procedures along with streamlining any discovered inefficiencies
• Manage the team in charge of day-to-day operations to key performance metrics defined for System Security, Network availability and critical system incidents
• Manages personnel including mentoring and/or working with employees to enhance their performance, career development, and work production
• Works with director and managers to determine staffing requirements, interviews, hire new employees, and oversees personnel processes
• Investigate and document new technologies, tools, and methodologies to improve system stability and reliability
• Oversees, plans, and manages large/complex projects
• Lead and coordinate innovation efforts to implement new technology solutions and services for employees and customers
• Selects, manages, and controls IT providers and outsourced service providers
• Administrates networks and servers and provides support to the IT Help Desk and Rumpke employees as needed
• Assists with the preparation and presentation of the annual technology budget
• Reviews and maintains applicable service level agreements
• Other duties as assigned.

Skills & Abilities Needed for Position:

• Outstanding interpersonal, verbal, and written communication skills.
• Excellent analytical and problem resolution skills.
• Strong leadership skills with the ability to form a diverse team.
• Ability to organize and deliver presentations in front of groups.
• Ability to train IT team and business employees.
• Strong planning and organizational skills.
• Ability to work independently, prioritize own tasks, and direct and prioritize workload of others.

Physical Requirements in a Regular workday:

• Rarely lifting/carrying a max of 35lbs.
• Rarely pushing/pulling a max of 35lbs.
• Frequently sitting in Office Environment
• Continuous hand/finger dexterity

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required.
• Ability to work flexible hours; overtime, weekends, and/or holidays.
• Ability to work overtime, weekends and/or holidays.
• Must be available for 24-hour emergency calls.
• Legally eligible to work in the United States.
• Valid driver's license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

High School of Relevant field (required)
General Education Diploma of Relevant field (preferred)
Bachelors of Relevant field (preferred)

Previous infrastructure lead or management experience preferred. (preferred)
Advanced knowledge and experience working with Microsoft Server 2008/2012/2016, Microsoft SQL 2008/2014/2016, Microsoft Exchange and Office 365. (required)
Experience with Active Directory, PowerShell, Group Policy, AWS, Azure and other PaaS technologies. (required)
7 years: Experience with functional and technical aspects of IT support services and related infrastructure solutions, such as Virtualization (VMWare), Network Management, SAN Storage, Project Management, and Cisco Telephony. (required)